At Hotel Silver Inn, we value transparency and fairness in all our booking policies. This Refund Policy explains the terms under which refunds may be processed for reservations made with us.
1. Eligibility for Refunds
Refunds are applicable only for bookings that meet the cancellation terms communicated at the time of reservation. Refund eligibility depends on factors such as booking type, payment method, and cancellation timing.
2. Cancellation & Refund Terms
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Cancellations made within the permitted cancellation period may be eligible for a full or partial refund.
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Cancellations made after the allowed period or no-show cases may not be eligible for a refund.
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Refund amounts, if applicable, will be calculated after deducting any applicable cancellation or service charges.
3. Non-Refundable Bookings
Certain promotional or discounted bookings may be non-refundable. In such cases, no refund will be issued in the event of cancellation or no-show.
4. Early Check-Out
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No refunds will be provided for early check-out or unused nights once the stay has commenced.
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Exceptions may be considered at the hotel management’s discretion.
5. Refund Processing Time
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Approved refunds will be processed to the original mode of payment.
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Refund processing may take 7–10 working days, depending on the bank or payment provider.
6. Payment Gateway Charges
Any transaction or payment gateway charges deducted by banks or third-party payment processors are non-refundable.
7. Force Majeure
Hotel Silver Inn shall not be liable for refunds in cases of events beyond control, including natural disasters, government regulations, strikes, or unforeseen circumstances.
8. Changes to Refund Policy
Hotel Silver Inn reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be reflected on this page.
9. Contact Us
For refund-related queries or assistance, please contact us:
Hotel Silver Inn
📞 Phone: 9229345602 / 9229345604
📍 Location: Raisen Road, Near SAM Girls College, Bhopal